Steve Padgett’s Honda of Lake Murray has earned the 2021 President’s Award from American Honda Motor Co., Inc. for the first time, a prestigious honor that recognizes Honda dealerships that deliver an outstanding customer experience while achieving operational excellence. Steve Padgett’s Honda of Lake Murray is one of the top-performing Honda dealerships in America to receive the Honda President’s Award for 2021 – the only one in the Columbia, SC metro area, and one of only three in South Carolina to receive this honor.
The President’s Award is the highest accolade that Honda bestows on its dealerships and was established in 1995 to recognize Honda dealerships that excel across all dealership functions. Each year, the lofty requirements to achieve President’s Award are modified to stay ahead of current market trends and reflect changes in customers’ expectations for buying and owning a vehicle. A major component of the program focuses on the customer experience and, in 2021, Honda dealerships like Steve Padgett’s Honda of Lake Murray quickly adjusted their operations in response to industry-wide challenges to continue to ensure a best-in-class experience for Honda customers.
“The President’s Award recognizes dealerships that exemplify Honda’s commitment to the highest level of customer satisfaction,” said Michael Kistemaker, assistant vice president of Honda National Sales at American Honda Motor Co., Inc. “I am incredibly proud of the team at Steve Padgett’s Honda of Lake Murray for their dedication in 2021 to providing our customers an outstanding experience.”
“Our goal is to always go above and beyond in providing exceptional customer satisfaction in all areas of our dealership while also being a good community partner,” said Steve Padgett, owner. “This is a true accomplishment for all of our employees at Honda of Lake Murray and we are incredibly honored to receive the President’s Award as one of the top Honda dealers in the country.”