By Mike DuBose We recently discussed inferior products and services inflamed by poor customer service. Now, we outline successful complaining techniques. Park emotions: After experiencing frustrating, dreadful avenues to resolve problems, it’s often difficult to calm down. Before launching full-scale, feel-good attacks towards people or organizations, carefully develop complaint strategies.Continue Reading

The Columbia Museum of Art has announced Sergio Hudson: Focused on the Fit, an exhibition showcasing the work of fashion designer and Midlands native Sergio Hudson, on view from November 18 – June 30. Organized by the CMA in partnership with Sergio Hudson Collections, LLC and community curator Megan PinckneyContinue Reading

Union United Methodist Church Presents “The Living Christmas Story” Union United Methodist Church is preparing to host the full production of their long-standing tradition, the 30th annual drive-through living nativity, “The Living Christmas Story.” This event will take place Friday through Sunday, December 1-3, 2023 from 6:30 p.m. to 9Continue Reading

The Columbia Triad Chapter of the American Business Women’s Association (ABWA) was honored at the National Conference held October 4 – 7 in Chattanooga, Tennessee. The Columbia chapter is led by Chapter President Jacqueline Brabham. With the theme “Discover Your Story,” the conference provided a platform for the ABWA’s missionContinue Reading

Save the date for “The Social Event of the Year”, Taste of Lake Murray, presented by Lexington Medical Center, on Thursday, March 21 at 6 PM at the DoubleTree by Hilton in Columbia. Dance the night away while listening to music from The Voltage Brothers on the main stage andContinue Reading

Columbia Mayor Daniel Rickenmann and representatives from the Babcock Center unveiled this year’s “Official City Ornament” at a press conference on November 3. This year’s ornament depicts Riverfront Park. It is the 31st ornament in the collectors’ series. Each ornament is 24-karat gold on brass and comes in a feltContinue Reading

There will be a free craft fair and yard sale event at the Harbison Community Center November 18 from 8 am – 1 pm. The Craft Fair will consist of various vendors displaying an array of merchandise and the yard sale vendors will have bargains.   It will be held atContinue Reading

City of Columbia Mayor Daniel Rickenmann and Instacart (NASDAQ: CART), a grocery technology company, came together at the Eau Claire Town Hall on Friday, October 27 to announce the launch of the Grocery Access Pilot (GAP) program to improve access to nutritious food for families in Columbia’s food deserts. ThroughContinue Reading

By Thomas Grant Jr. The schools’ Dutch Fork and Gaffney embody championship tradition in South Carolina High School football. The Silver Foxes have won seven state titles since 2013, while the Indians hold the state record with 18. Their most recent title was won in 2021 over Dutch Fork byContinue Reading